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INTERNATION PRODUCT RECALL – CANADA – LED VANITY MIRRORS

Updated: May 28, 2023

INTERNATION PRODUCT RECALL CANADA LED Vanity Mirrors


RECALL

Sunter 1x/7x Rechargeable Vanity Mirrors (MODEL #: RVM-2022) with 03/2022 and 04/2022 date codes located on the bottom of the vanity mirror base are being recalled due to a faulty battery. ​The lithium-ion battery may overheat, posing a risk of the product catching fire.

A round mirror on a short stem-like stand

LED Vanity Mirror


The recall affects more than 60,000 Sunter Rechargeable LED Vanity Mirrors sold in Canada. The affected products have the date sticker “03/2022” or “04/2022” on the underside of the base and were sold from May 2022 to February 2023.

Since March 20, 2023, there have been six reports of battery overheating in Canada, and five of these incidents caused property damage. No injuries have been reported.


ACTION

Health Canada is urging customers who purchased the affected products to immediately remove the battery. The mirrors can continue to be used without the battery, using the AC adapter and charging cable plugged in.

If you have one of the affected Sunter Rechargeable LED Vanity Mirrors in your possession, please immediately take the following steps to safely remove and discard the lithium-ion battery (do not handle lithium-ion batteries near small children):

●Turn the mirror off using the black toggle switch located on the back of the mirror base ● Turn the mirror upside-down: pull the tab on the compartment door to open the battery compartment ● Remove the battery from the compartment and discard the battery quickly and properly (keep battery out of children’s reach and sight)

Once the existing battery has been safely removed and discarded, you can resume the safe use of the Mirror using the included AC wall adapter, in accordance with the mirror instructions.


CONTACT

Customers can also contact Blackstone International Ltd., the distributor of the mirrors, to obtain a free replacement battery at 1-800-485-4286,  by email or through the company’s website


IF YOUR MIRROR INCLUDES A 03/2022 OR 04/2022 DATE CODE YOU MAY REQUEST A NEW BATTERY BY FILLING OUT THE FOLLOWING FORM. A NEW BATTERY WILL BE SENT TO YOU IN 4-6 WEEKS. BATTERY REQUEST FORM: https://forms.gle/U3vss9ErCGAT7GbT8



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