top of page

Recall: Almost 17 Million Toshiba Laptop AC Adapters - overheat, spark posing burn and hazards


2/21/24 - About 15.5 million were sold in the U.S. and 1.3 million were sold in Canada. This recall involves AC adapters sold with Toshiba brand personal laptop computers as well as sold separately. They have date codes between April 2008 through December 2012 in either a year month, date format, i.e. April 2008 is 0804, or year week, date format, i.e. week 15 of 2008 is 0815. 


The firm has received 679 reports of the recalled AC adapters overheating or catching on fire, melting, and burning. This includes 43 reports of minor burn injuries. 


Sold At:

Various stores nationwide and Toshiba.com from April 2008 through April 2014 with Toshiba brand laptop computers, or separately for between $25 and $75.


The AC adapters are black and have the following model numbers and serial numbers and date codes printed on the AC adapter rating label. 


Name

Model Name /Number

Serial Number format with embedded date code

Date Code

Toshiba

G71C0009S110

T**0815**********  ~    T**1253**********


(Year 2008 Week 15 to Year 2012 Week 53)

0815 – 1253

G71C0009S111

0815 – 1253

G71C0009S112

0815 – 1253

G71C0009S113

0815 – 1253

G71C0009S114

0815 – 1253

G71C0009S115

0815 – 1253

G71C0009S210

0815 – 1253

G71C0009S212

0815 – 1253

G71C0009S214

0815 – 1253

G71C0009S410

0815 – 1253

G71C0009S411

0815 – 1253

G71C0009S412

0815 – 1253

G71C0009S413

0815 – 1253

G71C0009S414

0815 – 1253

G71C0009S415

0815 – 1253

G71C0009T110

T0815**********  ~   T1253**********


(Year 2008 Week 15 to Year 2012 Week 53)

0815 – 1253

G71C0009T111

0815 – 1253

G71C0009T112

0815 – 1253

G71C0009T113

0815 – 1253

G71C0009T114

0815 – 1253

G71C0009T115

0815 – 1253

G71C0009T116

0815 – 1253

G71C0009T117

0815 – 1253

G71C0009T210

0815 – 1253

G71C0009T212

0815 – 1253

G71C000AE110

T0815**********  ~  T1253**********


(Year 2008 Week 15 to Year 2012 Week 53)

0815 – 1253

G71C000AE111

0815 – 1253

G71C000AE112

***0804********  ~   ***1212********


(Year 2008 Month 4 to Year 2012 Month 12)

0804 – 1212

G71C000AE113

0804 – 1212

G71C000AE210

T0815**********  ~   T1253**********


(Year 2008 Week 15 to Year 2012 Week 53)

0815 – 1253

G71C000AE212

***0804********  ~   ***1212********


(Year 2008 Month 4 to Year 2012 Month 12)

0804 – 1212

G71C000AE410

T0815**********  ~  T1253**********


(Year 2008 Week 15 to Year 2012 Week 53)

0815 – 1253

G71C000AE411

0815 – 1253

G71C000AE412

***0804********  ~   ***1212********


(Year 2008 Month 4 to Year 2012 Month 12)

0804 – 1212 

G71C000AE413

0804 – 1212 

G71C000AR110

0804 – 1212 

G71C000AR210

0804 – 1212 

G71C000AR310

0804 – 1212 

G71C000AR410

0804 – 1212 

G71C000AS110

0804 – 1212 

G71C000AS410

0804 – 1212 

G71C000BY110

T0815**********  ~   T1253**********


(Year 2008 Week 15 to Year 2012 Week 53)

0815 – 1253

G71C000BZ110

0815 – 1253

G71C000DH110

0815 – 1253 

G71C000DH410

0815 – 1253

G71C000DJ110

0815 – 1253

G71C000DJ410

0815 – 1253

G71C000DM110

0815 – 1253

G71C000DM410

0815 – 1253

G71C000DN110

0815 – 1253

G71C000DN410

0815 – 1253

G71C000DP110

***0804********  ~   ***1212********


(Year 2008 Month 4 to Year 2012 Month 12)

0804 – 1212

G71C000DP410

0804 – 1212

G71C000DQ110

0804 - 1212

G71C000DQ410

0804 - 1212

G71C000DU110

T0815**********  ~   T1253**********


(Year 2008 Week 15 to Year 2012 Week 53)

0815 - 1253

G71C000DX110

0815 - 1253

G71C000DX410

0815 - 1253

G71C000DY110

0815 - 1253

G71C000DY410

0815 - 1253

G71C000F7110

0815 - 1253

PA1750-04

0815 - 1253


ACTION

Consumers should immediately stop using the recalled AC adapters and contact Dynabook Americas for a free replacement AC adapter. 

Visit https://support.dynabook.com/axx2024 to identify if the AC adapter is part of the recall and for instructions on how to order a replacement. Consumers need to submit a photo of their AC adapter with the power cord cut and certify proper disposal to dba-acadapter2024@dynabook.com to receive a free replacement.


CONTACT

Dynabook at 800-457-7777 from 8 a.m. to 8 p.m. ET Monday through Friday, email at dba-acadapter2024@dynabook.com or online at https://support.dynabook.com/recall2024ax or at https://us.dynabook.com and click on “Recall Information” located on the bottom of the page for more information.


Importer(s):

Dynabook Americas Inc., of Irvine, California (importer at the time of sale was Toshiba America Information Systems, Inc.)

Manufactured In: China 

0 views

Comments


bottom of page